Built Around the Way Home Care Agencies Actually Operate
Browse the sections below to learn how STAT helps agencies simplify everyday operations while keeping critical employee, training and compliance information organized in one place.
Pricing & Getting Started
Start HereHow much does STAT cost?
Pricing is based on the number of active staff in your agency. Visit our Pricing page to find the tier that best fits your agency size.
Can we try out the software to see if we like it?
We do not offer a free trial. Because every STAT account is customized for each agency, we recommend scheduling a live demo so we can show you exactly how the software works and answer your questions.
What is your refund policy?
Because each STAT account is customized for your agency, the annual fee is paid upfront and is non-refundable. Our team completes significant setup and customization before your agency goes live.
How quickly can we get started?
Agencies can be set up within 3 business days. To get started, we simply need your logo, employee handbook, name to add on certificates and list of existing employees.
Is switching from paper or another system difficult?
The transition is simple. Our team works with your agency during implementation to help you get set up and comfortable using STAT.
Digital Onboarding & Employee Files
Digital Staff RecordsCan we use our own onboarding forms?
STAT has a library of 25 commonly used forms that agencies across the country can select from. If your agency requires additional forms outside of those 25, we can add them for you. An additional fee will be assessed.
Can employees complete onboarding paperwork from their phones?
Yes. Employees log on remotely and can complete onboarding anywhere there is a Wi-Fi connection.
Can we upload our existing employees?
Yes. You can upload your existing employees, or our team can assist you with the process.
Where do signed digital forms go that employees fill out?
Completed digital forms are automatically saved to the employee's internal file, keeping important records organized and easy to access.
Can STAT help us keep employee files organized?
Yes. STAT creates a centralized digital employee file where onboarding documents, training records and other important employee information can be stored and accessed.
Does STAT help us know what's missing from an employee file?
Yes. Administrators can quickly identify outstanding requirements, making it easier to maintain complete employee files.
Can STAT track expiring employee documents?
Yes. STAT helps your agency monitor time-sensitive documents and expiration dates so you can address upcoming requirements before they become compliance issues.
Training & Compliance
Stay ReadyDoes STAT include employee training?
Yes. STAT provides state-required orientation and in-service training videos for employees upon hire and throughout the year. Administrators can assign, manage and track required employee education.
Can employees complete training from home?
Yes. Employees can complete both onboarding and training remotely, making the process convenient for caregivers and administrators.
Can we assign different training to different employees?
Your software will be set up to meet state onboarding and in-service requirements. We have over 200 training topics but our goal is not to overwhelm staff with a lot of training they don't need and to always keep your agency compliant.
How do we know when an employee completes training?
STAT tracks training completion electronically, giving administrators visibility into each employee's training progress and completed requirements.
Can we see who's compliant and who's missing requirements?
Yes. STAT will identify completed and outstanding requirements. The software also sends email reminders to employees about items that still need to be completed.
What happens if we're audited?
You will always be 100% survey and audit ready. Instead of searching through filing cabinets, spreadsheets and paper records, STAT gives you quick access to all documents requested during survey.
Scheduling, EVV & Billing
One Operating SystemDoes STAT offer scheduling, EVV and billing?
Yes. In addition to digital onboarding, employee files, training and compliance, STAT also offers home care scheduling, EVV and billing capabilities.
Can STAT replace several systems we're currently using?
Yes, depending on your agency's needs. STAT is designed as an all-in-one home care operating system, bringing onboarding, employee records, training, compliance, scheduling, EVV and billing together in one software platform for one low annual fee.
Multiple Locations & States
Built to GrowCan STAT handle multiple office locations?
Yes. STAT is designed to support home care organizations with multiple offices and locations, allowing you to manage your operation from one system.
Can different administrators manage different locations?
Yes. STAT supports multiple administrators, helping individual locations manage their operations while giving leadership greater visibility across the organization.
What is the annual fee for multiple offices in multiple states?
We will customize an annual fee for your company based on the number of offices, states, and active employees. STAT is designed to accommodate each state's specific regulatory requirements within one software platform, making it easier to manage multiple offices and different state requirements all in one operating system.
Do we have to use every STAT feature?
No. Your agency can choose the STAT solutions that best fit your current needs and workflow.
Support & What Makes STAT Different
We're Here to HelpDo you offer different languages?
Yes. STAT can provide training and onboarding content in multiple languages. Let us know which language your agency needs, and our team can discuss the available options and any customization that may be required.
What kind of support do we receive?
STAT provides 24-hour support to help your team learn the platform, implement your workflows and get the most from the system.
What makes STAT different from other home care software?
STAT is built specifically for the needs of home care agencies. Instead of using disconnected systems for onboarding, employee records, training, compliance, scheduling, EVV and billing, STAT brings your essential operations together in one home care operating system.