01. Information We Collect

The information we collect depends on how you interact with STAT and which services your organization uses.

Information You Provide

• Name and contact information
• Business or agency name and job title
• Billing and account information
• Login and account information
• Communications with STAT
• Demo and contact-form submissions
• Customer service and technical-support requests

Information Processed Through the STAT Platform

Organizations using STAT may enter, upload, collect, or maintain information relating to employees, applicants, contractors, caregivers, clinicians, or other workforce members.

• Names and contact information
• Employment and onboarding information
• Completed forms and documents
• Training assignments and completion records
• Quiz and assessment results
• Certificates
• Credentials and expiration dates
• Electronic signatures
• Compliance records
• Other information submitted by customers or authorized users

02. How We Use Information

STAT may use information to:

• Provide and operate our software and services
• Create and maintain customer accounts
• Provide digital onboarding and workforce-management functionality
• Deliver training and compliance content
• Track training assignments and completions
• Generate certificates and reports
• Provide reminders and notifications
• Provide customer and technical support
• Configure and maintain customer portals
• Process transactions and administer accounts
• Improve our website, software, products, and services
• Maintain system security and integrity
• Meet legal, regulatory, accounting, and contractual obligations

03. Customer & Workforce Data

STAT provides software and services to healthcare and home care organizations. When a customer uses STAT to collect or manage information about its workforce, the customer generally determines what information is collected and how it is used.

STAT processes this information to provide services to the customer and according to the customer's authorized use of the platform.

Individuals with questions regarding information submitted to STAT by their employer or another organization should generally contact that organization directly.

04. Cookies, Website Technologies & Visitor Identification

Our website and services may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve performance.

We also use third-party website analytics and visitor identification technologies, including RB2B, to help us understand how businesses and visitors interact with our website. These technologies may use information such as IP address, device and browser information, website activity, pages visited, and other available business or professional information to identify companies or business professionals who visit our website.

We may use this information for website analytics, sales and marketing purposes, and to communicate with businesses or professionals who may be interested in STAT Healthcare Academy's products or services.

Your browser may allow you to block or delete cookies. Disabling certain cookies or tracking technologies may affect portions of our website or services.

05. How We Share Information

STAT does not sell personal information for money.

We may disclose information when reasonably necessary to operate our business and provide our services, including to hosting providers, payment processors, communications providers, technology providers, professional advisers, contractors, and other service providers.

We may also disclose information when required by law or in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

06. Data Security

STAT uses administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or information-security system can be guaranteed to be completely secure. Customers are responsible for maintaining the confidentiality of their account credentials and appropriately controlling access to their STAT accounts.

07. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business and compliance records, fulfill contractual obligations, resolve disputes, enforce agreements, and comply with applicable laws.

08. Your Privacy Rights

Depending upon where you live, applicable privacy laws may provide rights regarding your personal information, including rights to request access, correction, deletion, or information regarding how certain personal information is used or disclosed.

If your information was provided to STAT by your employer or another STAT customer, you may need to direct your request to that organization.

09. Children's Privacy

STAT's website and services are intended for businesses and workforce-related use and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 through our public website.

10. Third-Party Services

Our website or software may contain links to or integrate with third-party websites and services. STAT is not responsible for the privacy practices, security, content, or policies of those third parties.

11. Email Communications

You may receive operational communications relating to your account or use of STAT services. Where permitted, we may also send marketing or educational communications.

You may unsubscribe from marketing emails using the unsubscribe instructions provided in those communications. This does not prevent important account, security, transactional, or service-related communications.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, services, or legal requirements. When changes are made, we may update the “Last Updated” date shown at the top of this page.